mc777 Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how mc777 collects, uses, stores, shares and protects personal information provided by users of the mc777 Platform — including the website, mobile interface and all associated services. mc777 is an online casino and sports betting platform operated for users based in Bangladesh. By registering an account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy applies to all registered users, prospective users who browse the Platform without registering, and any individual whose personal data is processed by mc777 in connection with the Platform's operation. We are committed to handling your data responsibly, transparently and in accordance with applicable data protection principles.

What Information We Collect

mc777 collects personal information that you provide directly, information generated by your use of the Platform, and limited technical information collected automatically. The categories of data we collect are summarised below.

2. How We Use Your Information

mc777 uses the personal data we collect for the following purposes. Each purpose is tied to a legitimate operational, legal or contractual need:

• Account creation and management — to create your mc777 account, verify your identity through KYC, maintain your profile and enable login access.
• Payment processing — to facilitate deposits and withdrawals via bKash, Nagad, Rocket and Bangladeshi banking partners, and to maintain legally required transaction records.
• Platform delivery and improvement — to provide the casino games, sports betting markets and responsible gaming tools, and to use anonymised analytics data to improve Platform performance and user experience.
• Fraud prevention and security — to detect and prevent fraud, money laundering, underage gambling, multi-accounting, and other prohibited conduct described in our Terms and Conditions.
• Regulatory and legal compliance — to meet anti-money laundering (AML), Know Your Customer (KYC) and any other applicable regulatory obligations.
• Customer support and communications — to respond to support queries, resolve account disputes, send service-critical notifications (such as deposit confirmations, withdrawal updates and security alerts), and optionally to send promotional communications where you have opted in.

3. Legal Basis for Processing

mc777 processes personal data only where there is a valid legal basis for doing so. The applicable legal bases are as follows:

• Contractual necessity — processing required to fulfil our obligations under the Terms and Conditions you accepted at registration (account management, payment processing, game delivery).
• Legal obligation — processing required to comply with applicable AML, KYC and other regulatory requirements, including the retention of transaction records.
• Legitimate interests — processing carried out for fraud detection, security monitoring, Platform analytics and responsible gaming enforcement, where those interests are not overridden by your fundamental rights.
• Consent — processing for optional marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time by contacting [email protected].

4. Sharing Your Information

mc777 does not sell, rent or trade your personal data. We may share your information only with the following categories of third party, and only to the extent strictly necessary:

• Payment service providers — bKash, Nagad, Rocket, Upay and banking partners, solely for the purpose of processing deposits and withdrawals.
• Game content providers — Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe and Ezugi, who may process limited technical session data (such as session tokens) necessary to deliver their games through the mc777 Platform.
• Fraud prevention and AML compliance services — third-party identity verification and transaction monitoring providers engaged to assist mc777 in meeting its KYC and AML obligations.
• Law enforcement and regulatory authorities — where mc777 is required by applicable law or a valid legal order to disclose personal data to governmental, regulatory or law enforcement bodies.

5. Payment Data & KYC Records

Financial transaction data — including bKash/Nagad/Rocket mobile numbers, transaction IDs and amounts — is processed exclusively for the purpose of executing and recording deposits and withdrawals. This data is transmitted over SSL-encrypted connections and is stored in encrypted form. mc777 does not store full payment credentials (such as bank account PINs or bKash security codes); only transaction references and account holder names are retained for record-keeping purposes.

KYC documentation — including copies of government-issued ID, proof of address and payment method verification — is retained for the period required under applicable AML regulations and thereafter securely deleted. Access to KYC documents is restricted to authorised mc777 compliance personnel and, where legally required, regulatory authorities.

6. Cookies & Tracking Technologies

mc777 uses cookies and similar tracking technologies to operate the Platform, maintain your session state, remember your preferences and collect anonymised usage analytics. We use three categories of cookies:

• Strictly necessary cookies — required for the Platform to function. These include session authentication cookies and load balancing cookies. They cannot be disabled without preventing access to the Platform.
• Functional cookies — used to remember your language preference, display settings and responsible gaming tool selections. These can be disabled, though doing so may reduce Platform functionality.
• Analytics cookies — anonymised cookies used to understand how users navigate the Platform, which pages are most visited and where performance issues occur. No personally identifiable information is transmitted through analytics cookies.

You may manage cookie preferences through your mobile browser settings. Blocking strictly necessary cookies will prevent you from logging in or using the Platform. mc777 does not use third-party advertising cookies or cross-site tracking technologies.

7. Data Retention

mc777 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply: account data and transaction records are retained for a minimum of five years from the date of the last transaction or account closure, in line with standard AML record-keeping requirements; KYC identity documents are retained for a minimum of five years from the date of the last transaction; gaming activity logs are retained for three years; support correspondence is retained for two years from the date of resolution.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where an account is subject to an ongoing fraud investigation or legal proceedings, the relevant data will be retained until the matter is resolved, regardless of the standard retention period.

8. Data Security

mc777 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, encrypted storage of personal and financial data at rest, access controls restricting data access to authorised personnel only, regular security assessments and vulnerability testing, and staff training on data protection obligations.

While mc777 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or interests, mc777 will notify affected users without undue delay and will take all appropriate remedial action. If you suspect that your account has been compromised, please contact [email protected] immediately.

9. Your Rights

As a user of mc777, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a request to [email protected]. mc777 will respond within a reasonable timeframe and in any event within 30 days of receiving a valid request.

• Right of access — you may request a copy of the personal data mc777 holds about you, together with information about how it is used and with whom it is shared.
• Right of rectification — if any personal data mc777 holds about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right of erasure — you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where processing is unlawful. This right is subject to mc777's legal retention obligations.
• Right to restrict processing — you may request that mc777 restrict (but not delete) your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you prefer restriction over deletion.
• Right to object — you may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing carried out on the basis of mc777's legitimate interests, on grounds relating to your particular situation.

10. Children's Privacy

mc777 is strictly an adult platform. Users must be 21 years of age or older to register and use the Platform. mc777 does not knowingly collect personal data from individuals under the age of 21. If mc777 becomes aware that personal data has been collected from an individual who is under the minimum age, that data will be deleted immediately and the associated account will be permanently closed. If you believe that a minor has registered an account on mc777, please notify us immediately at [email protected].

11. Changes to This Policy

mc777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements or Platform features. Where a material change is made to this Policy, mc777 will notify registered users by displaying a prominent notice on the Platform and updating the effective date at the top of this page.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically so that you remain informed about how mc777 protects your personal data.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how mc777 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, in both English and Bangla.

Email: [email protected]